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Returning Your Products

How to return your products

Updated over 2 weeks ago

Once you’ve approved your project, you can retrieve your items in one of the following ways:

  • Schedule a pick-up from the Studio Nula location.

  • Send us a prepaid return label in the box when shipping so we can ship your items back to you once your order is completed.

  • Donate your items — If you don’t need the products returned, just let us know, and we’ll donate them to local charities on your behalf.


Important Notes:

  • We hold onto your products until the project is fully approved. This allows for any necessary reshoots or color matching during post-production, if needed.

  • After receiving the approval link for your images, you have 5 business days to request any edits.
    Revision requests made after this period are still welcome but will be subject to additional fees.

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